Order Processing
Orders are typically processed within 2–5 business days after payment confirmation.
Processing times may increase during holidays, sales, or periods of high demand.
Shipping Time
Estimated delivery times:
- United States: 5–10 business days
- Canada: 7–15 business days
- International: 10–25 business days
Delivery times are estimates and may vary depending on customs, weather, and carrier delays.
Shipping Confirmation
Once your order ships, you'll receive an email containing your tracking information.
Shipping Address
Please ensure your shipping address is accurate before placing your order.
eggheadzteez is not responsible for delays or losses caused by incorrect addresses provided during checkout.
Lost or Delayed Packages
If your package appears delayed, please first contact the shipping carrier.
If you need further assistance, contact us at:
Customs & Duties
International customers may be responsible for customs duties, taxes, or import fees required by their country.
These charges are not included in the product or shipping price.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging.
We'll review your claim and work toward an appropriate solution.
Multiple Shipments
Orders containing multiple items may arrive in separate packages depending on warehouse availability.